Bright Care 24/7 Support
With Bright Care, we’ve got you covered day or night. 24/7 email, phone, text and chat remote service.
Remote Repair
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On-site Scheduling
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Remote Repair
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Annual System Update
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ISP Assistance
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Proactive Monitoring
Remote Repair ✦ On-site Scheduling ✦ Remote Repair ✦ Annual System Update ✦ ISP Assistance ✦ Proactive Monitoring
Peace of mind for your home technology.
Home technology systems occasionally experience disruptions and our job is to minimize any downtime. With a Bright Care service subscription, we proactively monitor your system, and are typically able to fix disruptions remotely, even before you ever knew there was an issue.
Available remotely 24/7, our Bright Care service team is there to ensure your tech is working smoothly while providing additional peace of mind knowing you can contact us anytime, day or night, to resolve your issues quicker.
System Reliability
24/7 Support
Certified Techs
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We’ll proactively monitor your technology system and troubleshoot potential issues before they arise.
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Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call
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In the unlikely event that onsite repair must be scheduled, our Premier and Enhanced members will receive a preferred member rate for service. On-site scheduling is triaged with priority service starting at Tier 1
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Our Premier member benefit from a semi-annual onsite system check to ensure everything is in working order. Perfect for returning from vacation or a winter home!
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We will make sure your technology software is up to date with remote management
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Coordinating with internet service providers, especially when they experience outages, can be a pain. Let us handle it for you!
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Let us be in charge of finding relevant surveillance footage and coordinating with local authorities on your behalf
Bright Care Monthly Plans
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Bright Care Monthly Plans ✳
Premiere
$275
On-Site Support
24/7 Remote Repair
Proactive Monitoring
Email, text, chat support
24/7 Phone support
Discounted Service Calls
Annual System Updates
Included
Semi-annual Onsite Tech Check
ISP Assistance Included
Surveillance Footage Support
4Site Subscription Renewals
Tier 1 Service Scheduling
Additional home fee available for $60 monthlyPopular
Enhanced
$150
Proactive Support
24/7 Remote Repair
Proactive Monitoring
Email, text, chat support
24/7 Phone support
Discounted Service Calls
Annual System Updates
Included
Tier 2 Service Scheduling
Additional fees may apply for system updatesEssential
$89
Reactive Repairs
24/7 Remote Repair
Email, text, chat support
Tier 3 Service Scheduling
On-site support billed at an hourly rate of $150/hrPay As You Go: Mon - Fri Support. Tier 4 Service Scheduling. Remote repair and on-site support is billed at an hourly rate of $150/hr. Subject to Terms & Conditions.